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Shipping & Returns

For any order related issues, drop in a mail with your order ID at hello@baarbaardekho.com

Shipping & Delivery

  • Once an order is received, you will get an order confirmation and the product will be shipped
    within 5-7 working days.
     
  • Depending on the location, the order will be delivered within 1-4 days after it has been shipped

     
  • One may track the location of the order through the tracking code which will be provided
    once the product has been shipped.
     
  • For customized products, the customer will be informed about the number of days it will take
    to ship the order.
     
  • The shipping cost of each product is mentioned with the price of the product.
     
  • Our courier partners are : Xpressbees, IndiaPost and Delhivery

 

Return and Cancellation Policy

  • One may cancel an order within 12 hours of placing the order by sending a mail at hello@baarbaardekho.com with Subject as : Cancel: (order number)
     
  • One may not cancel an order after it has been shipped.
     
  • Returns are possible only for incorrect or damaged orders.
     
  • In such cases, the customer is requested to click a photograph of the product and send it
    to us within 24 hours of receiving the shipment.
     
  • The product will be exchanged once the incorrect/damaged order is received by us

     

Refund Policy

  • For incorrect orders/damaged orders, the product will be replaced after receiving the incorrect/damaged product.
  • Not liking the product or design or quality is not considered as a valid reason for return or refund
  • In case of handmade products, damages only refer to product breakage. Minor scratches and painting/varnishing flaws are not considered as damages in handmade items and 
    therefore will not be liable for refund or replacement.
  • In case the product is not available/or is out of stock/or we are unable to replace it, the purchase price will be refunded to the customer. The shipping cost will not be refunded.
  • In case item is refused by customer on delivery and it is returned, the company shall make a refund after deducting the shipping fee.
  • Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of order.