Shipping & Returns

Cancellation Policy

No cancellations allowed. Orders once received will not be refunded for.

Refund Policy

  • For incorrect orders/damaged orders, the product will be replaced after receiving the incorrect/damaged product.
  • Not liking the product or design or quality is not considered as a valid reason for return or refund
  • In case of handmade products, damages only refer to product breakage. Minor scratches and painting/varnishing flaws are not considered as damages in handmade items and therefore will not be liable for refund or replacement.
  • In case the product is not available/or is out of stock/or we are unable to replace it, the purchase price will be refunded to the customer.
  • In case an item is refused by the customer on delivery and it is returned, the customer is NOT eligible for any refund.
  • Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of order.
  • Our dispatch timeline is 5 working days. Delay in shipping the order due to logistics issues or other issues does not qualify for a refund. 
  • No refund will be given for orders that reach late as per customer events (birthdays/anniversary). Please order well in advance to avoid such delays. 

Shipping Policy

  • Once an order is received, you will get an order confirmation and the product will be shipped 5 working days of order being placed
  • Depending on the location, the order delivery timeline will be given in the tracking link shared by the mail and SMS. We do not control these timelines and are not responsible for the same 
  • One may track the location of the order through the tracking code which will be provided once the product has been shipped.
  • For customized products, the customer will be informed about the number of days it will take to ship the order.
  • Delay in shipping the order due to logistics issues or other issues is acceptable and does not qualify for a refund
  • No refund will be given for orders that reach late as per customer events (birthdays/anniversary). Please order well in advance to avoid such delays
  • In case a shipment is not delivered and returned to origin because of incorrect address or phone number or customer unavailability or refusal (or any other reason from the customer's end), it does not qualify for any refund. The customer can share the correct shipping details and a nominal charge to cover shipping and return costs will be levied before reshipping the order. In case the customer does not want the product anymore for any reason, no refunds shall be made.

For international orders:

1. We ship international orders through the most reliable service - IndiaPost
2. Shipping is charged on actuals and the product cost remains the same
3. In case of returns due to incorrect address, customer unavailability or any other such reason, no refunds are possible
4. In case order is returned due to customs clearance, the shipping fee will not be refunded. 
5. Baar Baar Dekho holds no responsibility for any customs fees or taxes incurred on your order. Any charges imposed during or after shipping, including tariffs and taxes, are the sole responsibility of the customer.

For any order related issues, drop in a mail with your order ID at hello@baarbaardekho.com